Quality & Service
Quality & Service Game
This game enables a group to address factors within the organization that influence the attainment of standards of excellence.
Tell the group what you think could be done in less time.
Tell the group how you feel about other people pointing out defects in your work.
Tell the group who and what makes it difficult to provide "on time" results to internal customers.
Ask the group whether they think you feel free to take risks in your work.
Ask the group what they think makes it difficult for you to achieve continuous improvement in your work.
Ask the group what value-adding contribution they think your job makes to the organization.
[Quality & Service]
[Change & Transformation]
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